Following guidance from NHS England to mitigate the spread of Coronavirus, the practice will no longer be offering GP face to face appointments unless clinically necessary until further notice. Patients will be offered a telephone consultation instead. Patients who already have a face to face appointment booked will be contacted to change to a telephone appointment instead.
Any GP appointment that is clinically needed face to face will be triaged prior to the appointment.
Some routine nurse and Health Care Assistant appointments may also be cancelled. Appointments where a face to face appointment is clinically required will continue. (E.g. warfarin monitoring)
If you suspect you have come into contact with Coronavirus or are self isolating, DO NOT come into the surgery or attend A&E. Phone 111 for assessment and advice.
Please click on the link below for the latest advice
Please click on the link below for a Coronavirus Symptom Checker
Have you got the NHS App?
At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?
The app is convenient, gives you more control of your health at all times, and is owned and run by the NHS.
What does the NHS App do?
The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.
You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.
- order repeat prescriptions
- view your GP medical record
- book and cancel appointments at your GP surgery
- register for organ donation and change your donation preferences
- use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
- access 111 Online, for advice on self-care and whether urgent help is needed
Is my information safe?
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
How to register through the NHS App
Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.
If you want to learn more, visit the NHS App page on the NHS UK website.
Our refurbishment work at the Westwoods surgery is now complete. Some of you may have noticed that the wall between the surgery grounds and Eastington Road has been reinstated and a hedge planted. Although some members of the local community have been using this an informal short cut, the Landlord of Westwoods surgery would like it to be known that this is not a public right of way and no unauthorised access is allowed. CCTV has been installed and anyone who is found to be damaging the wall or hedge will be reported to the police.
GP Practice Survey
The latest GP Practice survey has been released and can be viewed via the link below.
The practice is closed for staff training on Wednesday 26th March 12.30-18.30. In an emergency, please ring the usual telephone number and you will receive a call back from the on call doctor.
Green Impact for Health
The Practice has committed to the Green Impact for Health Scheme which has been set up to accredit practices who are aiming to reduce our impact on the environment and work in a more sustainable way.
This successful scheme has been set up by the National Union of Students and has been running since 2006, but has been expanded in recent years to include the Royal College of General Practitioners.
We use an online system targeting energy use, waste disposal, water usage, procurement, prescribing and travel, with points awarded for achievements in reducing our impact on the environment. These achievements are recognised with Bronze, Silver and Gold awards which we are currently working towards.
Our Practice is aware of the importance of working in a greener way to ensure that we leave the planet in good condition for future generations and by joining this national scheme, we hope we can continue to make positive changes.
The practice is trialling using text messaging to contact patients. Please can patients make sure we have your updated mobile telephone number and email address.
Are you suffering from a minor ailment?
If the answer is yes, visit your Pharmacy first.
You don't need to make an appointment to see your doctor or visit an emergency service if you're suffering from many common conditions. You can get advice and treatment from your local pharmacist, and in may cases treatment will be free.
Think Pharmacy First
Pharmacy First Minor Ailments is a service being offered by Community Pharmacies. It means that you can get advice and NHS funded medicines for common, less serious illnesses from a community pharmacist, without having to make an appointment with your GP to obtain a prescription or visit a hospital.
If you don't normally pay for NHS prescriptions, any medicines supplied to you under the Pharmacy First Scheme will be free. And if you do usually pay for your prescriptions, the cost of the medicine should be much less than the current prescription charge.
Your pharmacist is a qualified health care professional who can help with your health problems. Anything you discuss with your pharmacist will be confidential, and they will offer you a private space to talk about your symptoms.
What about babies and children?
Your pharmacist can provide treatment for babies and children for certain common conditions such as nappy rash, colic, teething, mouth ulcers and head lice ( a full list of conditions is shown below).
Some medicines can only be given to younger children on prescription, and sometimes the pharmacist may need to see your child to make sure the right treatment or advice is given so you may be asked to bring the child in.
Can I go to the Pharmacy?
Your pharmacist will offer you advice and appropriate treatment for the symptoms detailed below, with most pharmacies participating in the scheme to provide certain medicines at NHS expense. If your pharmacy is not participating in this scheme, they will advise of the nearest participating pharmacy.
What should I do if my symptoms persist?
If your symptoms persist, you should seek further advice from your pharmacist or GP. Bring any medication you have been using with you.
If you have the following symptoms, go straight to your pharmacy and ask to speak to the pharmacist:
Colds, flu like symptoms or nasal congestion
Acute pain, earache, headache or temperature
Dermatitis, dry skin or an allergic type skin rash
Heartburn or indigestion
Sprains and strains
Bites and stings
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